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Accessing Order HistoryUpdated 3 months ago

Prerequisite: An individual at a company must have cascadian associate their professional email address with they Company Account prior to having access to order history

Since we're completely online, accessing your order history is very convenient. 

  1. Login from anywhere on the website by clicking 'Account' in the top right corner
  2. Enter your email address (must have Cascadian register this email with your Company Account)
  3. Enter the 6 digit code

You'll be sent to the 'My Account' page if your Company Account has one Location only. If the Company has multiple Locations, you'll choose for which Location you'd like to see the orders.

  1. Select which location you want to see orders for
  2. click 'Continue'

You'll land on the 'My Account' Page which shows a list of orders. They will only be your own personal orders if your permission level (set by Cascadian under direction of your company's management) is set to 'Ordering Only'. If your permissions are as a 'Location(s) Admin' then you will be able to see all orders across the company for each individual location you have permissions at.

From here, you can pay outstanding invoices, see order/shipping status, and even repurchase with just one click.

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