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Add or remove employees for dealer accessUpdated 3 months ago

Managing Users on Your Dealer Account

Overview
Cascadian can assist you with adding or removing employees from your company’s dealer account on cascadianwater.com. Keeping your user list up to date ensures that only authorized staff can place orders and access pricing.


Adding a New User

To add an employee to your dealer account, email [email protected] with the following details:

  • Full name

  • Email address

  • Personal phone number (if available)

  • Location(s) they should be able to order for

  • Job title

Once received, our team will create their account and confirm access permissions.


Removing a User

To remove an employee, contact [email protected] with the name(s) of the individual(s) you’d like removed from your account.

We’ll confirm the update once the changes are complete.

Warning

For security, only authorized company contacts can request user changes. If you’re unsure who that is, let us know and we can verify your account’s primary contact

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