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Cascadian Dealers

Main contact for the businessPermissions are set by company location, if you have many then individuals with ordering only permission at one branch can only see the orders at that branch and not from the other branches.Location Admin - can see all orders placed by anyone at the company for that company location, manage orders, pay orders etc.Ordering Only - Set by location, this person can only see orders they&apos;ve placedField Tech - Not an official role, however they get access to the dealer pages through the password provided on the toolkit&apos;s qr code.

Main contact for the business. Permissions are set by company location, if you have many then individuals with ordering only permission at one branch can only see the orders at that branch and not from the other branches. Location Admin - can see all

B2B Account Permissions, Roles

Purchasing from Cascadian

Marketing Toolkit

Earning leads through Dealer Map

Manufacturer's Warranty Registration

In Person Training from Cascadian

Cascadian's Technician Portal and Full B2B Site

Making the most as a Cascadian Dealer

Recommending Water Treatment

When a water test is needed

Average Household Flow Rate

How to collect a water sample

Cascadian WSK Process

Bucket Test - Determine Available Flow Rate

Key questions to prevent callbacks

ICS Treatment Sequence

Sales and Product Training

Co-branded Brochures

Collaborative Social Media

Marketing Cascadian

How to Sell Cascadian

How to Bypass Treatment

Leaks

Faucets spray everywhere

Water pressure extremely low after installation

Rotten Egg Smell Complaint

I Still Have White Spots

Persistent Smelly Yellow Scale in Toilet

Soap Test - Is PolyHalt still effective?

Pink slime in bathroom, sinks

Troubleshooting

What's this old Cascadian System?

Installing Commercial Units

BDV-0404 First Gen Bottom Drain

ICS-PK, Open or Closed Cap?

DIY Installation Videos

Installation Guides

Can I Use Pipe Dope?

How Do I Find Flow Direction For My System?

Temperature Limits

Bottom Drain Valve

Installing ICS Systems

How Do I Winterize My System?

ICS Filter Replacement Guide

ICS Part Number History - find parts for older systems

How Can I Tell When To Change The Filter

Maintenance

What is Integrated Cartridge Solutions

Understanding ICS. Learn What Each Letter in the SKU Means

What Is PolyHalt and How Does It Work?

PolyCor

Treatments we provide (and don't)

Treatment Capabilities and Technology

PolyHalt NSF Certifications

Product Certifications

Product Knowledge

Dealer login at cascadianwater.com

Add or remove employees for dealer access

How Cascadian Communicates

Accessing Order History

Product Catalog

I can't find a product online!

When will I get my refund?

How do I start a return?

What is your cancellation policy?

What is your shipping policy?

How much does shipping cost?

Can I edit or add anything to my order?

How do I make a return?

What do I do if my item(s) arrives damaged?

I'm having trouble logging in

How do I track my order?

Manufacturer's Warranty

Damage during shipping

Shipping Options

Dealer Ordering and Account Management

My order was marked delivered but it’s not here.

Do you ship worldwide?

What do I do if I receive the wrong item in my order?

Your part in the Warranty Process

B2B Account Permissions, RolesUpdated 3 months ago