Manufacturer's WarrantyUpdated 3 months ago

Only new systems that have been installed less than 60 days are eligible for warranty. If Cascadian made the recommendation. 

replacement cartridges are not under warranty

uv systems warranty details 5 years, 1 year for lamps/sleeves or is it 3? make sure to verify this.

If something is eligible for warranty we would only be able to replace the faulty product or refund or generate store credit or whatever for the original purchase amount.

Make sure to use the MFGR's warranty card to register the new systems. This gives Cascadian the installation location, and contact info for the homeowner. If the homeowner contacts us directly we would be able to provide better help. if the homeowner purchases from cascadianwater.com unprompted then you would earn a commision as long as you're registered with our Affiliate program.