Making the most as a Cascadian Dealer

Sales and Product Training

Details on how Cascadian Water can co-market with your company, driving more business for both!

Marketing Cascadian

Send an email to our customer support team. We would love to help!

By texting this number, you agree to receive SMS messages from Cascadian Water related to your inquiry. Message frequency may vary. Msg & data rates may apply. Reply STOP to unsubscribe or HELP for help.

Cascadian Dealers

How to Sell Cascadian

Marketing Toolkit

Earning leads through Dealer Map

Manufacturer's Warranty Registration

In Person Training from Cascadian

Cascadian's Technician Portal and Full B2B Site

Recommending Water Treatment

When a water test is needed

Average Household Flow Rate

How to collect a water sample

Cascadian WSK Process

Bucket Test - Determine Available Flow Rate

Key questions to prevent callbacks

ICS Treatment Sequence

Co-branded Brochures

Collaborative Social Media

How to Bypass Treatment

Leaks

Faucets spray everywhere

Water pressure extremely low after installation

Rotten Egg Smell Complaint

I Still Have White Spots

Persistent Smelly Yellow Scale in Toilet

Soap Test - Is PolyHalt still effective?

Pink slime in bathroom, sinks

Troubleshooting

What's this old Cascadian System?

Installing Commercial Units

BDV-0404 First Gen Bottom Drain

ICS-PK, Open or Closed Cap?

DIY Installation Videos

Installation Guides

Can I Use Pipe Dope?

How Do I Find Flow Direction For My System?

Temperature Limits

Bottom Drain Valve

Installing ICS Systems

How Do I Winterize My System?

ICS Filter Replacement Guide

ICS Part Number History - find parts for older systems

How Can I Tell When To Change The Filter

Maintenance

What is Integrated Cartridge Solutions

Understanding ICS. Learn What Each Letter in the SKU Means

What Is PolyHalt and How Does It Work?

PolyCor

Treatments we provide (and don't)

Treatment Capabilities and Technology

PolyHalt NSF Certifications

Product Certifications

Product Knowledge

Dealer login at cascadianwater.com

Add or remove employees for dealer access

How Cascadian Communicates

Accessing Order History

Product Catalog

I can't find a product online!

When will I get my refund?

How do I start a return?

What is your cancellation policy?

What is your shipping policy?

How much does shipping cost?

Can I edit or add anything to my order?

How do I make a return?

What do I do if my item(s) arrives damaged?

I'm having trouble logging in

How do I track my order?

B2B Account Permissions, Roles

Manufacturer's Warranty

Damage during shipping

Shipping Options

Dealer Ordering and Account Management

My order was marked delivered but it’s not here.

Do you ship worldwide?

What do I do if I receive the wrong item in my order?

Purchasing from Cascadian

Your part in the Warranty Process