Sales and Product Training
Recommending Water Treatment
Success in water treatment hinges on a confident understanding of what is in the water causing problems. Begin by understanding the customer's needs and water situation. We recommend interviewing the homeowner and, in most cases, performing an onsite
When a water test is needed
A water test is needed when the homeowner has a private well, or is part of a small community system. Otherwise, ask Cascadian to lookup the water utility's Consumer Confidence Report. Here is what we test for:
Average Household Flow Rate
Water flow rate measures how much water moves through a pipe or faucet over time, typically in gallons per minute (GPM).Water pressure measures the force pushing that water through the pipes, in pounds per square inch (psi). While related, they’re no
How to collect a water sample
When utilizing Cascadian's convenient Water Quality Test Kit, it's important to get a good representative sample of the raw water.
Cascadian WSK Process
Order WSKs directly through your B2B dealer account at cascadianwater.com.Each kit includes all the materials needed for simple, professional water testing. Each Water Sample Kit contains:. A labeled sample bottle. A prepaid return box. An informatio
Bucket Test - Determine Available Flow Rate
An important step in the process of providing a customer with the perfect water treatment system is to make sure you suggest a treatment system designed to treat the flow rate of water the customer requires. When suggesting a whole home treatment sys
Key questions to prevent callbacks
When selling Cascadian’s salt-free softening systems, it’s critical to set accurate expectations with homeowners. Many customer issues arise simply because they weren’t told what to expect. Sharing this information up front helps you avoid misunderst
ICS Treatment Sequence
When more than one ICS is required for the home, which filter goes where becomes a little more complicated. Here's a 'full build' sequence with every treatment we currently offer. 1. Sediment. 2. Hydrogen Sulfide. 3. Sediment. 4. Iron. 5. Taste/Odor.